Returns & Exchanges
At Vegan America, we want you to be completely satisfied with your cruelty-free purchases. If you are not 100% happy with your order, we offer hassle-free returns on all unused and unopened items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original, eco-friendly packaging to ensure they remain protected during transit back to our facility.
- 3.Affix Shipping Label
Download and print the prepaid carbon-neutral shipping label provided via email and attach it securely to the outside of your package.
- 4.Receive Refund or Credit
Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
